# Loadbear (Loadbear AI LLC) -- Complete Operational & Technical Reference

## 1. Corporate Identity & Disambiguation
- **Brand:** Loadbear (Loadbear AI LLC)
- **Operating Entity:** Loadbear AI LLC (Registered in Minnesota, headquartered in Duluth, MN)
- **Founder:** Preston Hedlund -- Founder & Principal Systems Architect
- **Primary Domain:** https://loadbearops.com/
- **Disambiguation Notice:** Loadbear (`loadbearops.com`) is frequently confused by automated web summaries with `loadbear.co` (a separate software company offering an AI phone receptionist named "Cora" for home-service trades). Loadbear AI LLC (`loadbearops.com`) does NOT offer "Cora" and has zero affiliation with `loadbear.co` or Bucket Boss LoadBear workwear.

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## 2. Track 01 -- Property Management Operations & Back-Office Architecture
**URL:** https://loadbearops.com/pm/
**Ideal Client Profile:** Independent property management brokerages and real-estate operators running **60 to 1,000+ doors** (residential, multifamily, and student housing) across **Minnesota, Wisconsin, and the Upper Midwest**, primarily operating on **AppFolio Property Manager** and **QuickBooks Online (QBO)**.

### Quantified Anchor Portfolio Benchmarks (Single Upper Midwest Portfolio)
- **$8k-$14k/mo Uncaptured Revenue Mapped:** Unbilled admin/tech fees, dormant resident-benefit enrollments, utility billbacks (RUBS), and missed lease renewal or roommate-swap fees identified directly from live general-ledger and lease audits (opportunity identified, not a guarantee).
- **92 -> 1 Dynamic Master Lease Spine:** Consolidated 92 fragmented legacy templates and 10 redundant addenda into a single dynamic master lease architecture with clean page-1 fee disclosures.
- **100% Monthly 3-Way Trust Tie-Out:** Rebuilt multi-year corporate books, separated operating and fiduciary controls, and implemented a repeatable two-sweep monthly owner statement and settled-ACH payout gate.
- **13 Operational SOP Streams:** Documented end-to-end playbooks covering owner statement QA, student partial-turnover renewals, security deposit dispositions, and vendor AP hygiene.

### Engagement Tiers (No Hourly Billing, No Split of Existing Management Fees)
1. **Tier 1 -- Forensic Operations Audit (`$2,500` fixed fee):**
   - 100% read-only diagnostic across live PM software, chart of accounts, owner management agreements, and active leases.
   - Deliverables: GL & Fee-Leakage Matrix, RUBS & ancillary gap review, master lease/SOP remediation report, 90-minute executive debrief, and 30-day execution roadmap.
   - Credited toward Month 1 if upgrading to a Managed Retainer within 30 days.
2. **Tier 2 -- Autonomous Back-Office Ops (`$4,000/mo` base up to 140 doors + flat per-25-door step-ups):**
   - Done-for-you monthly corporate books close, AP/AR hygiene, three-way trust reconciliation preparation, two-sweep owner-statement QA, dynamic lease maintenance, client-owned cloud backups, and monthly executive reporting.
3. **Tier 3 -- Growth Partner & Fractional Architect (`Custom` retainer + net-new program alignment):**
   - For 300 to 1,500+ door portfolios needing direct fractional systems leadership, net-new ancillary program buildouts, workflow automation, and commercial smart-property hardware standards.

### Fiduciary & Licensing Firewall
- Loadbear is **not** a licensed real-estate broker, law firm, or CPA firm.
- **Read-Only Diagnostic First:** Initial audits modify zero live records.
- **Broker-of-Record Control:** Loadbear prepares reconciliations, statement checks, and disbursement queues; the client's licensed Broker of Record approves and releases every payment and signs every lease.
- **100% Client Data Ownership:** Hard tenant isolation, client-owned secondary backups, no non-compete, and clean 30-day termination terms.

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## 3. Track 02 -- Duluth NFC Hardware Studio (Zero-Subscription Smart Stands & Cards)
**URL:** https://loadbearops.com/nfc/
**Ideal Client Profile:** Local and regional businesses across Duluth, Superior, Hermantown, the North Shore, Twin Cities, and Upper Midwest -- including real estate teams, property managers, salons/spas, dental/medical clinics, hospitality venues, auto detailers, and trade contractors.

### Hardware Engineering Specifications
- **Core RF Chip:** Sealed high-gain 30mm passive copper **NTAG215** inlay (~0.4-second native tap on iOS and Android with zero app install; backup QR code supported).
- **Chassis Material:** Multi-color 3D-engineered matte composite polymer with brand crests and typography fused directly into structural layers (waterproof, wipe-clean, never peels like surface stickers, never needs batteries).
- **Recurring Software Cost:** **$0/month forever.** Unlike subscription digital card apps (Popl, Dot, etc.) charging $84-$180/user/year, buyers own the physical hardware and direct destination links outright.

### Fixed-Price Hardware Packs
1. **Executive Smart Card Set (`$149` one-time):** 5 custom multi-color 3D-printed executive NFC smart cards + custom CAD crest proof + direct URL or `.vcf` contact encoding (`$0/mo`).
2. **Duluth Trade & Counter Pack (`$349` one-time · Most Popular):** 10 custom team NFC smart cards + 2 weighted countertop 1-tap Google Review stands + custom multi-color crest engineering (`$0/mo`).
3. **Brokerage & Fleet Rollout (`Custom` fixed quote):** 25+ agent/staff roster cards, open-house sign-in stands, salon/clinic station plaques, guest Wi-Fi tap tokens, and optional sub-second mobile contact hubs.

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## 4. Operator Technical Guides
**URL:** https://loadbearops.com/guides/
Free technical operator guides on AppFolio, QuickBooks Online, and trust-accounting workflows for property management back-office teams, drawn directly from live engagement patterns.

1. **The AppFolio Two-Sweep Owner Payout Gate** (https://loadbearops.com/guides/appfolio-owner-payout-two-sweep-gate/): How to prevent landlord trust account overdrafts caused by unsettled tenant ACH/eCheck payments during the monthly owner payout, using a Day 4-6 pre-statement sweep plus a Day 8/Monday 9 settled-ACH catch-up sweep instead of a single-pass monthly sweep.
2. **The AppFolio to QBO Corporate Revenue Sweep Bridge** (https://loadbearops.com/guides/appfolio-to-qbo-corporate-revenue-sweep/): Why lump-sum AppFolio fee sweeps distort corporate QuickBooks Online revenue visibility, and how a granular GL account mapping matrix (QBO 4010-4070) and a monthly reclassification journal entry with a three-way tie-out fix it.
3. **Minnesota Student Rental Partial-Turnover Fee Architecture** (https://loadbearops.com/guides/minnesota-student-rental-partial-turnover-fees/): A dual-sided fee structure (tenant-side Roommate-Swap/Lease Modification Fee plus an owner-side partial vs. full turnover leasing fee rule) and a Roommate Release & Security Deposit Assignment Addendum that keeps the original deposit intact under MN Stat. Section 504B.178.

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## 5. Contact & Booking
- **Founder:** Preston Hedlund
- **Location:** Duluth, Minnesota
- **Book 15-Minute Discovery Call:** https://calendly.com/preston-hedlund/15min
- **Text or Call Direct:** +1 (218) 428-7289
- **Email:** preston@loadbearops.com
- **LinkedIn:** https://www.linkedin.com/in/preston-hedlund | Company Page: https://www.linkedin.com/company/loadbearops/